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Indian Judiciary Goes Digital with AI Chatbot & Integrated Case Management System
Indian Judiciary Goes Digital with AI Chatbot & Integrated Case Management System

Indian Judiciary Goes Digital with AI Chatbot & Integrated Case Management System

The digital initiatives are aimed at improving transparency, coordination and citizen access as India’s judiciary accelerates its technology-driven reforms.

Published Updated

Key takeaways

  • India's judiciary is enhancing services through two major digital initiatives aimed at improving transparency and citizen access.
  • The 'One Case One Data' initiative integrates information from various courts into a single digital platform for easier access.
  • The AI-powered chatbot 'Su Sahayata' assists users in navigating court-related information and services.
  • These initiatives are part of a broader push towards technology-driven reforms within the Indian judicial system.
  • The changes aim to improve coordination among courts and streamline judicial data management for litigants and officials.
5 min

India’s judiciary has announced two major digital initiatives aimed at improving judicial services and making court-related information more accessible to citizens across the country. Chief Justice of India, Surya Kant, on May 11, introduced the ‘One Case One Data’ initiative and launched an AI-powered chatbot named ‘Su Sahayata’ in the Supreme Court.

The announcements were made before the beginning of the day’s proceedings in the Supreme Court. The initiatives are part of the judiciary’s broader push towards digital transformation and technology-driven reforms.

Under the ‘One Case One Data’ initiative, information from High Courts, district courts and taluka courts across India will be integrated into a single digital platform. The system aims to create a unified case management structure that allows case-related information from different courts to be accessed in one place.

Speaking about the initiative, the Chief Justice said, “We are commencing the ‘One Case One Data’ initiative with multi-level information of all High Courts, district and taluka court details embedded. We look forward to developing an efficient case management system.”

The initiative is expected to improve coordination between courts, simplify case tracking and make judicial data management more organised and transparent. It will also help litigants, lawyers and judicial officials access information more efficiently.

Alongside the digital data platform, the Supreme Court also launched ‘Su Sahayata’, an AI-powered assistance chatbot integrated into the court website. The chatbot has been developed by the National Informatics Centre in collaboration with the Supreme Court Registry.

According to the Chief Justice, the chatbot will provide guidance on Supreme Court procedures, filing systems, case-related queries and other essential judicial services.

“We are also launching ‘Su Sahay’, an assistance chatbot for our website developed by the NIC in collaboration with the Registry. This will provide a simple and convenient interface for citizens to seek front-end guidelines and guidance in accessing essential services of the Supreme Court,” the CJI noted.

The AI-based system is expected to make court services easier to understand and access for the public to understand.

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