Amazon is experimenting with humanoid robots in select US warehouses, marking a significant step in its automation endeavors. The tech giant aims to optimise efficiency by introducing these robots, named ‘Digit’, which emulate human movements for tasks such as moving and handling items.

Created by Agility Robotics, a company supported by Amazon and headquartered in Corvallis, Oregon, Digit is a versatile robot. This 5 feet 9 inches (175cm) tall, 143-pound (65 kg) machine possesses the ability to walk in multiple directions, including forward, backward, and sideways, as well as the capability to crouch. Additionally, Digit has a carrying capacity of up to 35 pounds (16 kg).

Amazon’s decision to implement robotic workers comes amid concerns about its treatment of warehouse staff, with reports of grueling conditions and high turnover rates. The company has faced lawsuits and allegations of fostering a challenging work environment.

While labour unions express apprehension about the potential for job losses due to automation, Amazon contends that its robotic systems have created numerous new job categories, emphasising the integral role of human workers in the fulfilment process. The company has already deployed over 750,000 robots in its operations, working alongside human employees to address repetitive tasks.

Unlike conventional wheeled robots used in Amazon warehouses, Digit’s legged design enables it to navigate obstacles like steps and stairs. Amazon is currently conducting trials to evaluate its compatibility and safety when working alongside human workers.

Amazon Robotics’ chief technologist, Tye Brady, stresses the irreplaceable nature of human workers and dismisses the notion of fully automated warehouses, highlighting their problem-solving abilities and higher-level thinking.

Scott Dresser of Amazon Robotics describes Digit as a prototype, and the company’s experience suggests that new technologies create jobs and support growth, as they require human intervention for maintenance.

As part of its ongoing automation efforts, Amazon has previously introduced wheeled robots for goods transportation within its warehouses and initiated drone deliveries in select US regions. It plans on delivering within Italy and the UK by the end of 2024.