In a move that promises to redefine the way we discover and enjoy food, Zomato Limited has unveiled its latest innovation, Zomato AI. Leveraging the incredible potential of AI, Zomato AI is set to transform the customer experience on the platform, bringing unparalleled convenience, personalisation, and culinary delight to users around the world.

Going beyond the limitations of traditional chatbots, Zomato AI stands as an intelligent and intuitive foodie companion, dedicated to understanding and satisfying users’ ever-changing preferences, dietary requirements, and even their current moods, something that The Whole Truth has been trying with its TruthGPT platform. 

This groundbreaking feature is now available to users on the latest version of the Zomato application, for Zomato Gold customers only.

One of the standout features of Zomato AI is its multiple agent framework, which equips it with a diverse range of capabilities to serve customers at any given moment. The framework provides Zomato AI with a variety of prompts for different tasks, essentially granting it multiple superpowers. 

For instance, if you’re craving a specific dish, the AI will swiftly present you with a widget listing all the restaurants that serve your desired meal. If you’re uncertain about what to order, Zomato AI can suggest a list of popular dishes or restaurants, eliminating the guesswork from your meal selection.

The responses are almost instant and lag-free, allowing users to send multiple messages and receive real-time feedback. This distinctive feature is a departure from other AI products that limit interactions to one message at a time.

The company promotes Zomato AI as just not about casual dining discussions, but as a powerful tool capable of handling complex queries. Whether you’re wondering what to eat when you’re hungover or seeking high-protein, low-carb options, Zomato AI is designed to be your ultimate foodie friend, offering insightful and satisfying answers to your culinary questions.

In July, Swiggy had also started to make use of generative AI, joining the increasing number of companies seeking to enhance customer experiences through products built on this emerging technology.